Delivery Costs & Times

Shipping Costs & Times - United Kingdom

UK Standard

  • 3-5 days*
  • Delivered Monday - Saturday.
  • Tracked Service.
  • £3.95 (FREE for orders over £20)

UK Next Day

  • Next Day Delivery, 7 days per week.
  • Tracked Service.
  • £5.95 (FREE for orders over £90)

Delivery times are based on orders placed before 4pm GMT on any day.
*Excluding Sundays and UK Bank Holidays.

Click & Collect

  • Collection available within 3-5 days.
  • £3.95 (FREE for orders over £20)
  • My Hermes will notify you by email when your parcel is available to collect.
  • To collect your parcel you will need to show your order confirmation email, as well as one of the following: Passport, Driving Licence, Credit or Debit card used for payment.

Taxes & Duties

International Deliveries

Orders destined for countries outside of the EU are shipped on a DDU (delivery duty unpaid) basis, with the exception of Australia.

DDU (delivery duty unpaid) means you may be liable to pay local sales taxes and customs duties on arrival of our order. Where this is the case, you will need to pay these costs to release your order from customs before it is delivered to you.

Please note that Cult Beauty is unable to advise on the amount that this may be and cannot accept responsibility for these costs.

UK VAT

UK VAT will be charged on orders delivered to countries in the United Kingdom, with the exception of the Channel Islands (Jersey and Guernsey). Local VAT applies to orders shipped to other destinations within the EU.

Australia and New Zealand are exempt from paying UK VAT, but GST will be charged and paid to the respective Governments on behalf of the customer by Cult Beauty.

With the exception of Australia and New Zealand, orders destined for all other countries outside of the EU are exempt from paying UK VAT. Once you have entered your delivery address and proceeded to checkout, VAT will be deducted from the cost of your order.

Shipping Costs & Times - Ireland

Free Standard Delivery on orders over £25/€30

Free Priority Tracked Delivery on orders over £150/€180

Standard International Tracked Delivery

  • 2-8 business days*
  • Delivered Monday - Friday by your local Postal Service. 
  • Tracked Service**
  • £4.95 (FREE for orders over £25/€30)

Priority Tracked Delivery

  • 2 business days*
  • Delivered Monday to Friday, by DHL. 
  • Tracked Service.
  • £15.00 (FREE for orders over £150/€180)

Delivery times are based on orders placed before 2pm GMT on any day.

*Excluding weekends and UK Bank Holidays.
**We will send you an email with your Tracking Number when we dispatch your order. When your parcel is received by your postal service this will then be updated with a Local Tracking Number.

Shipping Costs & Times - Channel Islands: Jersey & Guernsey

Free UK Tracked Delivery on orders over £15

Free Priority Tracked Delivery on orders over £150

UK Tracked

  • 2-3 business days*
  • Delivered Monday - Saturday. 
  • Tracked Service
  • £3.95

Priority Tracked Delivery

  • 1-2 business days*
  • Delivered Monday - Friday by DHL.
  • Tracked Service
  • £15.00

Delivery times are based on orders placed before 4pm GMT on any day.
*Excluding Sundays and UK Bank Holidays.

 Please note that you will not pay UK VAT on your purchases when you place your order. 

Shipping Costs & Times - Europe

Standard International Tracked Delivery

  • 2-8 business days*
  • Delivered Monday - Friday by your local Postal Service.  
  • Tracked Service**
  • £4.95/€5.95 (FREE for orders over £40/€48)
  • France, Germany, Italy, Netherlands & Spain FREE shipping over £25/€29

Priority Tracked Delivery

  • 2 business days*
  • Delivered Monday to Friday, by DHL.
  • Tracked Service
  • £15/€18 (FREE for orders over £150/€180)

Delivery times are based on orders placed before 2pm BST on any day.

*Excluding weekends and UK Bank Holidays.
**We will send you an email with your Tracking Number when we dispatch your order. When your parcel is received by your postal service this will then be updated with a Local Tracking Number.

Shipping Costs & Times - Asia

*Please note we are currently experiencing significant delays of up to 10 working days for orders going to India*

Free Standard Delivery on orders over £40
Free Priority Delivery on orders over £150

Standard International Tracked Delivery

  • 5-15 business days*
  • Delivered Monday - Friday, by your local Postal Service. 
  • Tracked Service**
  • £6.95

Priority Tracked Delivery

  • 2-4 business days*
  • Delivered Monday - Friday by DHL.
  • Tracked Service
  • £36

Delivery times are based on orders placed before 2pm GMT on any day.

*Excluding weekends and UK Bank Holidays.
**We will send you a Tracking Number on when we dispatch your order. When your parcel is received by your postal service this will then be updated with a Local Tracking Number.

Taxes and Duties

Please note that you will not pay UK VAT on your purchases when you place your order. Orders under 400SGD destined for Singapore are exempt from local taxes or customs duties.

Orders to other destinations may incur local sales taxes and customs duties on arrival which you will need to pay. Learn more about Taxes & Duties

Shipping Costs & Times - Australia & New Zealand

Free Standard Tracked Delivery on orders over £40

Free Priority Tracked Delivery on orders over £150

Standard International Tracked Delivery

  • 5-15 business days*
  • Delivered Monday - Friday by your local postal service. 
  • Tracked Service**
  • £6.95

Priority Tracked Delivery

  • 2-4 business days*
  • Delivered Monday - Friday by DHL.
  • Tracked Service
  • £30.00

Delivery times are based on orders placed before 2pm GMT on any day.

* Business days exclude weekends and UK Bank Holidays.
** We will send you a Tracking Number when we dispatch your order. This will be updated with a Local Tracking Number when your parcel is received by your postal service

Taxes and Duties

Orders to these destinations will not be charged UK VAT at the time of purchase.

Orders to Australia will incur local GST of 10%

Orders to New Zealand will incur local GST of 15%

Orders may be subject to customs duties on arrival which you will need to pay.

Learn more about Taxes & Duties

Shipping Costs & Times - China

Free Standard International Delivery on orders over £70/€840

Standard International Tracked Delivery

  • 5-15 business days*
  • Delivered Sunday - Thursday by your local postal service
  • Tracked Service**
  • from £9.50/€11.50***

Delivery times are based on orders placed before 2pm GMT on any day.

* Business days exclude weekends and UK Bank Holidays.
** We will send you a Tracking Number when we dispatch your order. This will be updated with a Local Tracking Number when your parcel is received by your postal service

*** Price will vary depending on weight

Taxes and Duties

Please note that you will not pay UK VAT on your purchases when you place your order. However your order may incur local sales taxes and customs duties on arrival which you will need to pay

Learn more about Taxes & Duties

Shipping Costs & Times - Hong Kong

Free Standard International Delivery on orders over £60

Standard International Tracked Delivery

  • 5-15 business days*
  • Delivered Monday - Friday, by your local postal service.
  • Tracked Service**
  • from £9.95

Priority Tracked Delivery

  • 2-4 business days*
  • Delivered Monday - Friday by DHL.
  • Tracked Service**
  • £30.00

Delivery times are based on orders placed before 2pm GMT on any day.

*Excluding weekends and UK Bank Holidays.
** We will send you a Tracking Number when we dispatch your order. This will be updated with a Local Tracking Number when your parcel is received by your postal service

*** Price will vary depending on weight

Please note that orders to Hong Kong will not be charged UK VAT.

Learn more about Taxes & Duties

Shipping Costs & Times - Middle East

Please note we are temporarily unable to offer express shipping to Kuwait and Saudi Arabia, the service will resume on 1st June 2020.

Free Standard International Delivery on orders over £40

Free Priority Tracked Delivery  on orders over £150

Standard International Tracked Delivery

  • 5-15 business days*
  • Delivered Sunday - Thursday by your local postal service.
  • Tracked Service
  • £9.95

Priority Tracked Delivery

  • 2-4 business days*
  • Delivered Sunday - Thursday, by DHL.
  • Tracked Service**
  • £15.00

Delivery times are based on orders placed before 2pm GMT on any day.

*Excluding weekends and UK Bank Holidays.
** We will send you a Tracking Number when we dispatch your order. This will be updated with a Local Tracking Number when your parcel is received by your postal service

Taxes and Duties

Please note that you will not pay UK VAT on your purchases when you place your order. However your order may incur local sales taxes and customs duties on arrival which you will need to pay

Learn more about Taxes & Duties

Shipping Costs & Times - Russia

Free Standard Delivery on orders over £40

Standard International Tracked Delivery

  • 5-15 business days (excludes weekends and UK Bank Holidays)
  • Delivered Monday - Friday, by your local Postal Service.
  • Tracked Service**
  • £6.95

*We will send you an email with your Tracking Number when we dispatch your order. This will be updated with a Local Tracking Number when your parcel is received by your Postal Service.

Taxes and Duties

Please note that you will not pay UK VAT on your purchases when you place your order. 

Should your order incur local sales taxes and customs duties on arrival, you will be required to pay them to your local customs office.

Since January 1, 2020, the Russian customs limits are €200 or 31kg per parcel, the duty if exceeded is 15% (minimum €2) per 1 kg. The number of parcels is not limited.

To get the most up-to-date information on limits, amount of duties and customs clearance rules, please contact the Federal Customs Service of the Russian Federation or the relevant customs service of your country

Shipping Costs & Times - USA & Canada

Free Standard Delivery on orders over £40

Free Priority  on orders over £150

Standard International Tracked Delivery

  • 5-10 business days*
  • Delivered Monday - Friday, by UPS / Canada Post. 
  • Tracked Service**
  • £4.95

Priority Tracked Delivery

  • 2-3 business days*
  • Delivered Monday - Friday by DHL 
  • Tracked Service.
  • £15.00

Delivery times are based on orders placed before 2pm GMT on any day

* Business days exclude weekends and UK Bank Holidays.
** We will send you a Tracking Number by email when we dispatch your order. This will be updated with a Local Tracking Number when your parcel is received by UPS / CANADA POST.

Taxes and Duties

Please note that you will not pay UK VAT on your purchases when you place your order. 

Orders under $800 destined for the USA are exempt from local sales taxes and customs duties.

Orders to Canada may incur local sales taxes and customs duties, which you will need to pay on arrival. Learn more about Taxes & Duties

Shipping Costs & Times - Rest of the World

Free Standard Delivery on orders over £40

Free Priority  on orders over £150

Standard International Tracked Delivery

  • 5-15 business days**
  • Delivered Monday - Friday, by your local Postal Service.
  • Tracked Service**
  • £6.95

Priority Tracked Delivery

  • 2-4 business days*
  • Delivered Monday - Friday, by DHL*** 
  • Tracked Service.
  • £30.00

Delivery times are based on orders placed before 2pm GMT on any day

*Business days exclude weekends and UK Bank Holidays.
**We will send you an email with your Tracking Number when we dispatch your order. This will be updated with a Local Tracking Number when your parcel is received by your Postal Service.

***DHL are unable to deliver to Russia at present. 

Taxes and Duties

Please note that you will not pay UK VAT on your purchases when you place your order. However your order may incur local sales taxes and customs duties on arrival which you will need to pay. Learn more about Taxes & Duties